Here, we've compiled a list of frequently asked questions about our lighters to help you better understand their features, usage, safety, and more.
If you have a question that isn't answered here, feel free to contact us.
Unfortunately, due to shipping regulations we are unable to ship our lighters with fuel.
You can buy butane or lighter fluid (depending on the lighter), at your local hardware/camping store, or a local online retailer.
Butane lighters: There is a small pin on the bottom where you can insert the butane nozzle to fill.
After filling, allow the lighter to sit for 1-2 minutes, allowing the cold butane to adjust to room temperature before igniting.
Wick lighters: Remove the cap on the bottom of the lighter to expose the cotton, and fill the cotton with lighter fluid.
Let the lighter fluid soak into the wick for 2-3 minutes before igniting.
Electric lighters: These do not need to be filled, and can be recharged with the included USB cable.
With each order you will be given a free flame adjuster.
There is a small wheel on the bottom of the lighter used to adjust the flame.
Turn the wheel counter-clockwise towards the plus (+) for a bigger flame, or clockwise towards to minus (-) for a smaller flame.
All of the lighters can be infinitely refilled. So as long as they are treated with care, your lighters will last a lifetime!
Unfortunately not, the colored flames have a limited lifespan.
But don't worry, when the color runs out you will still have a fully functional lighter with a blue flame.
Customer satisfaction is our highest priority, and we will be happy to send you a free replacement!
If for any reason you're not satisfied with the lighter you received, we have a 30-day full money-back guarantee on all orders!
We ship worldwide! If your country is available for selection at checkout, then we offer shipping to your location.
In the unlikely circumstance that your order is rejected at customs, we will be happy to issue a full refund.
Our standard shipping times are as follows:
USA, Canada, UK, Australia —
Standard Tracked Shipping (7-15 business days)
Standard Tracked Shipping (9-18 business days)
Rest of the World —
Standard Tracked Shipping (12-24 business days)
You will be given an estimated delivery date and a tracking number as soon as your order has been shipped.
We always do our best to ship your order as quickly and efficiently as possible.
All orders are typically shipped out within 24 hours of placing your order.
Shipping rates are calculated at checkout.
We also offer free shipping worldwide on all orders over $30 USD!